Privacy Policy
This Privacy Policy explains how Kiwi Treasure Spins ("Kiwi Treasure Spins", "we", "us" or "our") collects, uses, discloses and protects your information when you access or use the free-play social casino entertainment platform operated at KiwiTreasureSpinsHub.com (the "Platform").
Kiwi Treasure Spins is a New Zealand-themed social casino platform designed to deliver engaging slot-style entertainment in a safe and recreational digital environment. All gameplay uses virtual credits only and does not involve deposits, financial transactions, or real-money betting.
1. Controller and Contact Details
The entity responsible for your personal information is:
Kiwi Treasure Spins
45 Victoria Street West
Auckland 1010
New Zealand
Email: support@KiwiTreasureSpinsHub.com
2. Scope of this Policy
This Policy applies when you:
- access or use the Platform via web or mobile browser;
- create, manage, or use an account on the Platform;
- participate in tournaments, leaderboards, or community challenges;
- contact us or otherwise interact with our services.
3. Information We Collect
3.1 Information you provide directly
- Account details: username, display name, encrypted password, and email address.
- Profile and community data: avatar, preferences, and any content submitted in chats or community features.
- Support communications: information you share when contacting us for help or feedback.
3.2 Information collected automatically
- Usage data: games played, session length, achievements, leaderboard participation, and themed slot collections used.
- Device/log data: IP address, browser, device identifiers, operating system, timestamps, error logs.
- Cookies and similar technologies: data from cookies, pixels, and similar tools (see Section 6).
3.3 Information from third parties
- social sign-in or identity providers (if used);
- analytics partners helping us understand Platform performance.
4. How We Use Your Information
- to provide, operate, and maintain the Platform and its features;
- to manage user accounts and provide customer support;
- to personalise content, themed reels, and promotions;
- to analyse performance, improve gameplay, and develop new features;
- to help prevent fraud, abuse, and security incidents;
- to comply with applicable laws and respond to lawful requests.
5. Legal Bases (where applicable)
In jurisdictions requiring a legal basis, processing may rely on performance of a contract, legitimate interests, consent (where required), and compliance with legal obligations.
6. Cookies and Similar Technologies
We use cookies and similar technologies to keep the Platform functioning, remember settings, and understand how users engage with our games. You can control cookies via your browser; some features may not work properly if you disable them.
7. Sharing Your Information
We do not sell personal information. We may share it with:
- service providers (hosting, analytics, security, email, customer support);
- professional advisors (such as legal or accounting);
- authorities where required by law or to protect rights, safety, or property;
- successors in a lawful merger, acquisition, or reorganisation.
8. International Data Transfers
Data may be processed in countries outside New Zealand. Where required, we apply appropriate safeguards for such transfers.
9. Data Retention
We keep personal information only as long as needed for the purposes in this Policy, including operating the Platform, meeting legal obligations, resolving disputes, and enforcing our rights. We then delete or anonymise the data where appropriate.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of certain data, and to withdraw consent where applicable. In New Zealand, rights may arise under the Privacy Act 2020.
11. Children and Minimum Age
The Platform is intended for use by adults (18+ or age of majority in your jurisdiction). We do not knowingly collect data from under-age users and will delete such data if identified.
12. Security
We implement reasonable technical and organisational safeguards to protect information, but no system can be guaranteed fully secure.
13. Virtual Credits and No Real-Money Gambling
Kiwi Treasure Spins uses virtual credits and digital items only. No real-money deposits, betting, or cash withdrawals are available. All gameplay is for entertainment purposes.
14. Third-Party Sites and Services
Links to third-party services are governed by their own policies. We are not responsible for their practices.
15. Changes to this Policy
We may update this Privacy Policy over time. The "Last updated" date above shows when it was last revised.
16. Contact Us
Kiwi Treasure Spins
45 Victoria Street West
Auckland 1010
New Zealand
Email: support@KiwiTreasureSpinsHub.com